Privacy Policy

Effective Date: October 13, 2026

At Ucare Dental (operated by Ung Cuong Company Limited), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our digital advertisements, or submit your information to us for medical and dental services.

This policy ensures compliance with applicable data protection regulations and provides transparency regarding data collected through online marketing channels, including Google Ads.

1. Information We Collect
We may collect personal and non-personal information when you interact with our website or submit inquiries through our online forms. The types of data we collect include:

Personal Identification Information: Name, email address, phone number, and any other contact details you provide when booking an appointment, requesting a consultation, or claiming a promotional offer.

Health & Service Inquiries: Information you voluntarily share regarding your dental history, specific treatment interests (such as cosmetic dentistry, implants, or general care), and preferred appointment times.

Technical & Usage Data: IP addresses, browser types, device information, and interactions with our website and advertisements. This data is collected automatically via cookies and tracking pixels.

2. How We Use Your Information
We use the collected information to provide high-quality healthcare services and optimize your experience. Specifically, your data is used to:

Schedule and manage your dental appointments and consultations.

Contact you via phone or email to answer inquiries, provide treatment quotes, or confirm bookings.

Deliver personalized marketing communications, promotional offers, and updates about our dental services (you may opt out at any time).

Measure the effectiveness of our digital advertising campaigns (e.g., Google Ads) and improve our website’s performance and user experience.

Comply with legal and medical regulatory obligations in Vietnam.

3. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only share your data under the following circumstances:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, managing our communications, or tracking advertising performance (e.g., Google Analytics, Google Ads). These parties are bound by strict confidentiality agreements.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, in accordance with Vietnamese law and medical regulations.

4. Cookies and Tracking Technologies
Our website utilizes cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website traffic. We use Google Ads and Google Analytics to understand how visitors engage with our site and to serve relevant advertisements.

Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security
We implement robust administrative, technical, and physical security measures to protect your personal and medical inquiry data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet is 100% secure.

6. Your Data Rights
You have the right to control your personal information. You may:

Request access to the personal data we hold about you.

Request corrections or updates to inaccurate or incomplete information.

Request the deletion of your data from our marketing databases.

Opt out of receiving future advertising or marketing communications by contacting us directly.

7. Third-Party Links
Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Contact Information & Legal Details
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to update your information, please contact us using the details below:

Clinic Name: Ucare Dental (Nha Khoa Ucare)

Company Name: Ung Cuong Company Limited

Address: 487B Nguyen Dinh Chieu Street, Ban Co Ward, Ho Chi Minh City, Vietnam

Email: nhakhoaucare@gmail.com

Phone: 0914 830 117 – 0932 092 702 | (028) 38 336 777 – (028) 38 301 117

Representative: Ung Viet Cuong

Business License: No. 0313869662 issued by the Department of Planning and Investment (DPI) of Ho Chi Minh City on June 20, 2016.

Medical License: No. 05048 / SYT-GPHĐ issued by the Department of Health of Ho Chi Minh City on September 27, 2016.